Are you an expert in customer contact? Do you offer all customers a listening ear and do you only hang up the phone when the customer has really been helped? Then this is the perfect position for you!For this company in Eindhoven we are looking for a top customer for customer service full-time.We are looking for someone with experience in customer service who is willing to go the extra mile for our customers. Are you that person? Then read on!What we offerWork at a big, international companyDirectly on contract with the companyA great company with fun and kind colleaguesA great salaryA job with future prospects!Who you areWe are looking for someone who gives everything to help our customers. Someone who can speak to customers politely and put a smile on their face. This position contains different tasks and activities, so no day will be the same!Good communication skills and empathy,At least 2 years of experience in customer service,Fluent in English and German in speech and writing,Someone who can listen well and is an expert in planning,A real ‘hands on’ mentality,Knowledge of MS Office and experience with SAP.What will you doWe have just described what kind of person we are looking for, but what exactly are you going to do? The activities are as follows:Processing orders in SAP,Communicate with both customers and direct colleagues,Daily communication with logistics partners via e-mail and telephone,Checking shipments and ensuring that everything is communicated on time,First point of contact for customers with questions, problems or complaints,Pro active relationship management with customers throughout EuropeWhere will you workThis international company is one of the global market leaders in lighting. They are more than just a company and within the company everyone forms a close team! This company, which is located in Eindhoven, is growing rapidly and is therefore looking for new talent. Are you the person we are looking for?Job applicationThis international company is one of the global market leaders in lighting. They are more than just a company and within the company everyone forms a close team! This company, which is located in Eindhoven, is growing rapidly and is therefore looking for new talent. Are you the person we are looking for?Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.