Junior HR Advisor (Dutch) – Verhuizen naar Krakau, Polen – Zierikzee – Shell Business Operations – Zierikzee

JobID=1a0.3

The HR Services team is the first contact point for the employees of Shell in relation to HR matters. We provide Shell employees with full support in work-related matters in 11 languages, e.g. in relation to staff, payroll or international transfers. The HR department was created 10 years ago and is still developing and expanding.In HR Services you can experience ownership and responsibility for a broad variety of people cases, in which you can make a difference in someone’s career and life and add real value. You will have the opportunity to be involved in functional groups, participate in cross-functional/cross-centre projects and networks, and handle focal responsibilities within your team. You will work individually as well as in a high energy, high impact team to achieve results. Develop and stretch yourself with leaders who are skilled in giving you the right opportunities to explore your strengths and get well rewarded and recognized for that.
We need you, a talented HR Advisor for our HR Services Operations to help Shell in its journey to grow our human capital to become the most innovative energy company in the world.What will you do?

  • You will execute complex Local HR Processes for our employees based in Benelux countries in line with existing policies and procedures and according to established Key Performance Indicators and Service Level Agreements
  • You will also respond to a range of different queries and manage cases, taking ownership of end-to-end processes and ensuring the top quality of service
  • You will look for opportunities to liaise with HR Business Partners, HR in the Country, Employees and Line Managers as well as multiple other local and global stakeholders
  • You will also act as country or process Focal Point where necessary, working alongside others to improve the Knowledge Base
  • You will work with your immediate team members, sharing best practices and developing each other skills
  • You will work in a cultural diverse environment both locally and virtually
  • To leverage your knowledge you will then recommend improvements and simplification to existing processes and procedures based on gained experience and feedback from customers

There will be opportunities to contribute to ad-hoc project related work within the HR Services work which will give you a chance to widen areas of expertise and networks beyond the core role.About Shell:Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of seven Business Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities.Thanks to cooperation with Shell you gain:

  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Attractive salary package and yearly bonuses
  • Complex medical care and individual life insurance
  • Sport programmes and facilities e.g. Multisport Card, vouchers for free time activities
  • Additional funds for trainings and certifications, sport sections and the EuroShell Card
  • Bonus for referring your friend to work

Join Shell Business Operations and start something remarkable!
Shell is an Equal Opportunity Employer. People with disabilities are welcome to apply as we provide professional support and assistive technologies for people with diverse disabilities. We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.
Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

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Customer Support (Dutch) – Verhuizen naar Lissabon, Portugal – Zierikzee – Lingocruit AB – Zierikzee

JobID=1a0.3

Are you stimulated by new challenges and contact with other people? Would you like to live in beautiful Lisbon, also called Europe’s San Francisco? Then the job as Customer Service Agent in Lisbon might be just the thing for you!As a Customer Service agent your role is to take care of Dutch speaking customers questions and/or problems. You will help the customer through incoming calls, email and chat. Our customer is a world-leading company within Customer Service. They are now strengthening their Dutch team with new colleagues. Good internal possibilities for career development, a majority of the managers started at some point as agents in Customer Service. Can you think of a more dynamic environment to work in?
We are looking for you who

  • Speak and write fluent Dutch
  • Is service oriented
  • Is focused on solutions
  • Can communicate in English


We offer

  • Career- and development possibilities
  • IT- and service training
  • International and modern workplace
  • Good salary with bonus
  • Relocation package; flight tickets and accommodation
  • The HR team helps with establishment in Lisbon
  • Help with ID and bank account etc.
  • Festivals, tournaments and trips organized by the company
  • Special offers for employers
  • Company doctor and sick insurance
  • Private sick insurance after 6 months

 The salary is set at €1,210-1,310/month + meal allowance. Keep in mind the lower costs of living, the average national monthly income in Portugal is €925 and prices are tailored towards that. You can rent an apartment in Lisbon for around €250-500.Does it sound interesting? Send your application in English by clicking the ‘apply’ button. We will be conducting telephone interviews continuously and are looking forward to reading your application.

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Technical Support Agent (Dutch) – Verhuizen naar Larnaca, Cyprus – SYKES – Zierikzee

JobID=1a0.28

SYKES is op zoek naar Nederlandse Technical Support medewerkers voor One in Cyprus!Ben je geïnteresseerd in IT en wil je nauw samenwerken met technische producten? Wil je werken in een technische klantenservice waarbij hoogwaardige klantenservice en het helpen van mensen je belangrijkste taak is? Wil je weg van de regen en kou, en een baan zoeken met goede arbeidsvoorwaarden in een van ‘s werelds meest zonnige landen? Dan hebben we goed nieuws voor je, we zijn momenteel namelijk op zoek naar technische klantenservice voor One !Over de positieIn deze functie ga je aan de slag als een klantenservice medewerker en behandel je inkomende vragen over One producten via de telefoon, e-mail en chat.
De vragen die je behandelt zijn meestal technisch, over product, betreft reparaties en ook algemene vragen over One .
Jouw doel is om de te klanten te helpen bij het eerste telefoongesprek en om een ​​zo hoog mogelijke klantenservice te bieden.
In deze functie werk je in een modern internationaal kantoor in Cyprus.
Onze twee kantoren werken meer dan 130 collega’s, welke 7 verschillende talen spreken en een mooie diversiteit van verschillende culturenWat wij en het land Cyprus jou aanbieden: Een functie waarbij je geen verkoop hoeft te doen330 zonnige dagen per jaarGoede bedrijfscultuur en een sterk gemeenschapsgevoelVast maandsalarisUitstekend verhuispakketVeel mogelijkheden om je te ontwikkelen, professioneel en persoonlijkNormale werktijden0% inkomstenbelasting tot € 19.500 per jaarBetaalde introductie- en overurencompensatie21 dagen vakantie per jaarBoven op je standaard ziekteverzekering, biedt het bedrijf je een aanvullende particuliere ziektekostenvergoedingWe helpen je met het opzetten van een leven in Cyprus.
We helpen bijvoorbeeld met: het aanmaken van een bankrekening, werkvergunning etc.Modern kantoor in het centrum van Larnaca, op 5 minuten loopafstand van de zeeMaandelijkse teamactiviteitenKortingen bij lokale cafés, restaurants, sportscholen en meer.
We zijn op zoek naar:Om deze positie goed in te vullen, heb je een goede technische vaardigheid en een diploma op de middelbare school nodig.
Verder beschik je over een perfecte beheersing van de Nederlands taal en spreek/schrijf je goed Engels.
We zien het als een plus als je klantenservice ervaring hebt, maar het is niet een vereiste voor deze positie.Informatie over Sykes:SYKES is een internationaal en toonaangevende leverancier van oplossingen en services voor klantenservice, voor de hele levenscyclus van digitale marketing, verkoopexpertise, klantenservice, technische ondersteuning, enz.
Met meer dan 70 contactcenters en 60.000 medewerkers helpen we 2000 bedrijven en hun eindklanten over de hele wereld.
Onze waarden zijn herkenbaar in onze bedrijfscultuur: we helpen mensen, een zorgzame interactie op een moment.SYKES Cyprus is ons kantoor in Larnaca, het is een snelgroeiende en multinationale site waarin we klantenservice bieden aan One , Zalando, Telenor, Sony, SAS em Klarna klanten.
Het kantoor is modern en wordt gekenmerkt door een warm, vriendelijk en positief gevoel onder onze 130 collega’s.
Je zult werken met collega’s afkomstig uit Zweden, Noorwegen, Denemarken, Finland, Duitsland, Cyprus en Engeland.Informatie over de functie:Startdatum: ¼Stad: Larnaca, CyprusType werk: permanent en tijdelijk met een proeftijd van 6 maandenKlinkt goed?Aarzel dan niet en klik op de “solliciteren”-knop om te solliciteren!

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